Angry

You remember I was going to get an iPhone? Well, I’d decided to go and sort this today, as it would have been just too distracting to get it midweek when I was supposed to be working. I was looking forward to having the weekend to play with it.

I went into town specially. In the Vodaphone shop, I spoke to an assistant who looked and sounded like she’d rather be somewhere else. I explained I wanted to upgrade, and had been told I could do so from the end of January.

She tapped in my number. ‘When did you enquire about an upgrade?’
‘About 2 weeks ago, I was told I could upgrade 90 days before the end of my contract’.
‘Yes, you could. Only this Monday, it was changed to 50 days’.

I must have looked a bit dumbfounded. ‘What?’ (What she doesn’t realise is that this is my ‘dangerous’/scary tone)
‘You won’t be able to upgrade until the end of Feb’. By way of explanation ‘they sometimes do this without telling us’.
'So if I'd have come in last weekend, I could have got one?'
'Probably'

I’m seriously not impressed, and actually quite angry at being denied my new ‘toy’. ‘I’m not at all happy about this’. I think if she could have got away with shrugging her shoulders, she would.

But what do you do. No point ranting any more in the shop – though I was quite loud in my displeasure.

I bought chocolate (see, even my diet has suffered). And came home and sent a strongly worded email to Vodaphone.

And blogged about it.